国际送达代理
2016年4月3日 in 海运船运
险和理赔：提供保险服务
●购买保险的包裹：
保险收费与赔偿按信凯达国际物流“保险服务”介绍条款执行。
●没有投保的包裹：
货件损坏、延误、遗失部分托运货运索赔从托运货件送达后起的21个工作日内提出，未送达索赔,托运日起9个月內连同说明文件书面或者邮件形式递交信凯达国际物流客服。
退件相关：提供退件服务
● 包裹未出中国被Fedex或者中国海关强制退回：
1、包裹未通过海关检查或者海关认为包裹内物品不适合出口；
2、包裹为通过机场安检，包裹内带有航空禁止或者限制寄运的物品，而寄件人又不能提供相关证明文件；
以上原因被退回，客户可以通过联邦快递官方客服电话查询到退件原因；并且包裹一般需要1到2个工作日才能退回到信凯达国际物流包裹处理中心，退回后信凯达国际物流可退还客户运费但不退处理费；对于客户寄运的部分违禁物品，信凯达国际物流将会根据实际情况做出相应的处理。 in 2012, adhering to the achievement holds, the mission will reach the purpose of the service, the company all staff's unremitting efforts, now the company has developed into a considerable size, have the certain influence in the same industry in Shenzhen international freight Proxy Companies. The company relies on Shenzhen's proximity to Hongkong's geographical advantage, opened in Hong Kong transport Easy Access, and so as an opportunity, and Hongkong DHL, UPS, FedEx world famous logistics express signed an agency agreement, and Hongkong airlines, such as AF, LH, UA, MP, EK, MH, TK, AA, TG and other airlines to establish a long-term stable relations of cooperation. And with a number of well-known shipping companies have established a good cooperation, such as COSCO, CMA, MAERSK, China shipping, evergreen. Advantage lines all over Japan and South Korea, Southeast Asia, India and Pakistan, Europe and other lines, and global reach of bulk cargo. The company since its inception, development strategy, adhere to the "strict management, standardized operation, pay attention to innovation, the obvious characteristics of the establishment of", "fast and safe, harmonious, innovation, sustainable development" business philosophy, adhering to the "credibility first, customer first" principle of service, advocacy integrity management concept, perfect corporate credit system to establish a standard operation mode, management method, improve the operating mechanism, forming a network integration, operation standardization, scientific management, human services, and continuously improve the core competitiveness of the company! Our goal is to provide the most professional and personalized logistics services and value-added services to our customers, to create "win-win" model, build the Company Oriental Logistics carrier!
●购买保险的包裹：
保险收费与赔偿按信凯达国际物流“保险服务”介绍条款执行。
●没有投保的包裹：
货件损坏、延误、遗失部分托运货运索赔从托运货件送达后起的21个工作日内提出，未送达索赔,托运日起9个月內连同说明文件书面或者邮件形式递交信凯达国际物流客服。
退件相关：提供退件服务
● 包裹未出中国被Fedex或者中国海关强制退回：
1、包裹未通过海关检查或者海关认为包裹内物品不适合出口；
2、包裹为通过机场安检，包裹内带有航空禁止或者限制寄运的物品，而寄件人又不能提供相关证明文件；
以上原因被退回，客户可以通过联邦快递官方客服电话查询到退件原因；并且包裹一般需要1到2个工作日才能退回到信凯达国际物流包裹处理中心，退回后信凯达国际物流可退还客户运费但不退处理费；对于客户寄运的部分违禁物品，信凯达国际物流将会根据实际情况做出相应的处理。 in 2012, adhering to the achievement holds, the mission will reach the purpose of the service, the company all staff's unremitting efforts, now the company has developed into a considerable size, have the certain influence in the same industry in Shenzhen international freight Proxy Companies. The company relies on Shenzhen's proximity to Hongkong's geographical advantage, opened in Hong Kong transport Easy Access, and so as an opportunity, and Hongkong DHL, UPS, FedEx world famous logistics express signed an agency agreement, and Hongkong airlines, such as AF, LH, UA, MP, EK, MH, TK, AA, TG and other airlines to establish a long-term stable relations of cooperation. And with a number of well-known shipping companies have established a good cooperation, such as COSCO, CMA, MAERSK, China shipping, evergreen. Advantage lines all over Japan and South Korea, Southeast Asia, India and Pakistan, Europe and other lines, and global reach of bulk cargo. The company since its inception, development strategy, adhere to the "strict management, standardized operation, pay attention to innovation, the obvious characteristics of the establishment of", "fast and safe, harmonious, innovation, sustainable development" business philosophy, adhering to the "credibility first, customer first" principle of service, advocacy integrity management concept, perfect corporate credit system to establish a standard operation mode, management method, improve the operating mechanism, forming a network integration, operation standardization, scientific management, human services, and continuously improve the core competitiveness of the company! Our goal is to provide the most professional and personalized logistics services and value-added services to our customers, to create "win-win" model, build the Company Oriental Logistics carrier!
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